How we communicate with clients
The strongest working relationship with ICTS is not “we can do everything.” It is — send us the destination country and product or shipment, and we will help identify the compliance route, the documents needed and the timing that works with the sailing schedule.
What you can expect
The way we work is shaped by what we see exporters actually need at each stage of a shipment.
Where we operate from
Our team is based in Shanghai and supports clients across China. Working hours are Monday to Friday, 09:00–12:00 and 13:00–18:00 (China Standard Time, UTC+8).